One of the most well-known and longest serving trade associations in the UK construction sector employed Qure Group, to outsource its Dispute Resolution function for its members.
Due to the size of the organisation and through a challenging post COVID period, the association had received record numbers of consumer disputes in relation to its members.
Qure Group were hired due to our ability to offer an outsourced ADR function for the association, removing the pressure on their internal operations teams.
Why Qure Group:
Their decision to use Qure Group was based on our dispute resolution speeds, and our specialism and focus on their sector, meaning their members had access to a credible service.
As a result of the partnership, the association's dispute resolution times reduced dramatically and the overall awareness of the service grew within the association, making it a real association membership benefit.