Our group.
Our group.

Our history

2006

Parent company incorporated, providing resolution services to a range of consumer protection schemes.
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2019

QASSS starts to form in the backgrounds, piloting our resolution services with financial services clients.
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2020

QASSS builds momentum, winning awards and clients. New outsourced complaint handling service is launched.
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2021

QASSS separates from parent company to focus on serving clients across home improvement and renewable energy sectors. Dispute Assist launched.
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2023

A new lease is completed for Clayton House in central Manchester. A 1907 listed building.
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2023

We announce a Profit Share scheme, ensuring colleagues feel financially part of our journey.
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2023

QASSS rebrands as Qure Group, reflecting the remarkable growth and transformation over the previous 2 years.
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Everything we do is driven by our mission to deliver exceptional products and services and foster enduring relationships.
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Fair and amicable solutions for businesses, consumers and society.
Fair and amicable solutions for businesses, consumers and society.

Our social values

Supporting society

Our connection with society plays a vital role in defining our identity and our professional endeavours. Whether assisting homeowners in challenging circumstances or resolving disputes among parties, thereby injecting millions of pounds back into the local economy, we perceive our role as one of silent support in the backdrop of society.

Supporting businesses

As a result of the work we do, we have helped to free up circa £53.4 million which was trapped in claims, disputes, or complaints, meaning more businesses receiving the money they need to pay wages or suppliers.

Supporting consumers

We have enabled over 5,000 consumers to move on with their lives, finding successful outcomes to their problems, reducing the stress they had been under and giving them confidence to purchase again in the home improvement or renewable energy sectors.

Encouraging lending

Our work with the financial services has led to lenders becoming more willing to support consumers in sectors they used to find too risky. This means more consumers can afford products or services across more sectors, meaning more spending and ultimately more jobs or better job retention.

Healthy employers

As a result of increasing interest in our services, we now employ over 25 people directly, whilst also providing work to over 60 different suppliers.

Giving back

We are also a patron of the industry charity, Band of Builders, showcasing our commitment to the construction industry and those within it, in need of support.

You can’t buy success, but you can outsource to successful people.
You can’t buy success, but you can outsource to successful people.
Great minds work alike.
Great minds work alike.

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