Guide to effective renovation documentation: prevent future complaints & disputes with essential steps.
Customer satisfaction and loyalty are intrinsically linked to business performance.
Answering customer complaints effectively and quickly can turn unhappy customers into true brand advocates.
Poor customer service costs UK businesses £37 billion yearly. Employ root cause analysis for business improvement.
Good customer service has always been important, now more than ever given the rise of social media and review sites.
Our Commercial Director Scott dives into explaining section 75 claims and how Qure Can help.
Garden renovations have also seen a sharp uptake and been embraced more than ever.
Alternative dispute resolution (ADR) is a service that is used to resolve escalated complaints, or disputes.
As arguably one of the most important rooms in a home, there are many decisions to make before taking the leap.
Complaint Assist—a comprehensive solution designed to transform your approach to complaint management.
Change is the only constant; we are thrilled to embark on an exciting new chapter in our journey.
As our business continues to grow, we are delighted to introduce five new colleagues who have recently joined our team.
Qure Group has committed to pay the real Living Wage and deliver a fair day’s pay for a hard day’s work.