Insights.
Insights.

Insights

Insights

A Comprehensive Guide on Documenting Your Renovation to Avoid Complaints and Disputes

Guide to effective renovation documentation: prevent future complaints & disputes with essential steps.

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Insights

Post-pandemic – The importance of excellent complaint handling

Customer satisfaction and loyalty are intrinsically linked to business performance.

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Insights

How excellent complaint handling can create brand advocates

Answering customer complaints effectively and quickly can turn unhappy customers into true brand advocates.

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Insights

Using Root Cause Analysis When Managing Complaints And Disputes

Poor customer service costs UK businesses £37 billion yearly. Employ root cause analysis for business improvement.

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Handling customer complaints – seven quick top tips

Good customer service has always been important, now more than ever given the rise of social media and review sites.

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Section 75 claims made easy

Our Commercial Director Scott dives into explaining section 75 claims and how Qure Can help.

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Garden and Outdoor Sector

Garden renovations have also seen a sharp uptake and been embraced more than ever.

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What exactly is Alternative Dispute Resolution (ADR)?

Alternative dispute resolution (ADR) is a service that is used to resolve escalated complaints, or disputes.

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High level summary of the kitchen sector

As arguably one of the most important rooms in a home, there are many decisions to make before taking the leap.

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Introducing Qure Group's Complaint Assist Service

Complaint Assist—a comprehensive solution designed to transform your approach to complaint management.

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Embracing Change: Introducing The Qure Group

Change is the only constant; we are thrilled to embark on an exciting new chapter in our journey.

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Welcoming New Faces at Qure Group

As our business continues to grow, we are delighted to introduce five new colleagues who have recently joined our team.

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Qure Group Celebrates Commitment To Real Living Wage

Qure Group has committed to pay the real Living Wage and deliver a fair day’s pay for a hard day’s work.

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Insights

Qure Group Appoints a New Financial Controller

Qure Group welcomes a new financial controller, Nick Hulme.

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